1. Identity of the Data Controller
Company: ABC Yazılım ve Eğitim Teknolojileri A.Ş.
Address: Maslak Mahallesi, Ahi Evran Cad. No:6, Sarıyer / İstanbul
Email: [email protected]
Phone: 0212 222 05 50
2. Personal Data We Process
The following personal data is processed:
- Identity: first name, surname and Turkish national identity number (for invoicing)
- Contact: email, phone and address
- Customer transactions: order, payment and contract records
- Transaction security: IP address and session logs
- Marketing: campaign data sent to users who have given permission
3. Purposes of Processing Personal Data
- Establishing and performing the service contract (KVKK Article 5/2-c)
- Fulfilling legal obligations (KVKK Article 5/2-ç)
- Improving services on the basis of legitimate interests (KVKK Article 5/2-f)
- Marketing communications where explicit consent is given (KVKK Article 5/1)
4. Parties to Whom Personal Data May Be Transferred
Your data may be transferred to service infrastructure providers (servers, email and payments), authorised public bodies and our business partners under Articles 8 and 9 of KVKK. It is never sold to third parties for commercial purposes.
5. Methods of Collecting Personal Data
Your data is collected through website forms, the mobile app, phone calls, email correspondence and automated technical methods such as cookies and logs.
6. Personal Data Retention Period
- Throughout the contractual relationship and for 10 years after it ends (commercial law)
- Invoice and accounting records: 5 years
- Log records: 2 years
- Data based on marketing consent: until consent is withdrawn
7. Data Subject Rights (Article 11 of KVKK)
By applying to the data controller, you have the right to:
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether data is used accordingly
- Know the third parties to whom data is transferred domestically or abroad
- Request correction of incomplete or inaccurate data
- Request erasure or destruction when the reasons requiring processing cease, even if the data was processed in accordance with the Law and other relevant legislation
- Request notification of corrections and erasure to third parties
- Object to a result against you arising solely from automated analysis
- Seek compensation for damage caused by unlawful processing
8. How to Apply
You can exercise your rights through these channels:
- Email: [email protected] (from your registered email address)
- Post: Maslak Mahallesi, Ahi Evran Cad. No:6, Sarıyer / İstanbul — marked “KVKK Application”
Applications are answered free of charge within 30 days. If processing requires an additional cost, the fee in the tariff set by the Board may be charged.